Planet Financial interview questions

Received an email from HR personnel they arranged s telephone conversation the day before I took time out to go home and did hours of due diligence on the company as you would and never heard from the HR again no explanation on why she didn’t call her OUT of Office was on that she was on holiday when she was due to be talking to be to this day no reply from her after many emails previously then yesterday received an email saying unsuccessful, higher mananagemt needs to read these reviews and rethink there HR department as highly unprofessional