Planning Center interview questions

My experience with the initial screening interview was disappointing. The Talent Acquisition representative appeared disengaged throughout the conversation. The interview was very scripted - questions were read off a list, and after each of my answers, the response was simply “ok, great,” followed immediately by the next question, with no follow-up or genuine interest in what I shared. Once that part was over, I was given a general overview of the company and role, which basically repeated information already available in the job description. When I asked more specific questions, I was told that she was “not a technical person” and couldn’t provide further details. This experience felt inconsistent with the company’s reputation, as many reviews highlight a strong culture of caring about employees. If that were truly the case, I would expect more attention to the quality of candidate interactions, starting with engaged and well-prepared recruiters. Overall, the interview felt impersonal and transactional, to the point where it genuinely felt like speaking to an automated system. Ironically, I believe even an AI could have provided a more interactive experience.

The Planning Center has a transparent interview process and keeps candidates updated throughout. First you submit your application and resume, followed by a week to complete a take-home assignment. If accepted, you're invited to a blind Zoom interview. If you pass that round, you’re notified within 48 hours about a technical interview. In my opinion, the take-home assignment should come after the cultural interview, as I spent a lot of time on it, only to find out I wasn’t a good cultural fit. The blind Zoom interview was efficient, with a list of questions provided in advance, which I appreciated. However, the interview felt rushed and scripted, with no room for casual conversation. The questions were a bit jam-packed and focused more on professional relationships, mentors, and inspirations rather than hard skills or experience. They also included a critical thinking question with a short time limit. I didn’t make it to the technical interview. While I’m disappointed, I consider it a valuable learning experience. Some feedback would have been helpful, and I would suggest moving the take-home assignment to after the cultural interview