What was supposed to be a 3-round interview turned into 7. While I appreciated the initial transparency, the reality didn’t match. After speaking with the recruiter, team members, the team lead, an adjacent colleague, and the director, it became clear this was disorganized. The team was kind, but the process felt dishonest and disrespectful—like I was being strung along. I was excited about this role and loved the company as a customer, but this experience has really tarnished that.
Thank you for your feedback. We apologize for the frustrations you experienced during the interview process.
We understand how important timely communication and a clear hiring experience are for candidates. While hiring timelines and business needs can sometimes shift, we recognize the impact this can have and are actively working to improve our processes and candidate communication.
We appreciate your feedback and wish you all the best moving forward.
I was interviewed by the recruiter, which went well. I then interviewed with the hiring manager, which seemed to have gone well as well. At the end, the hiring manager said that the recruiter would be in contact with me for next steps. I'm aware this does not always mean you will actually proceed with the interview process. But I did NOT expect it to mean to be completely ghosted. I even sent a follow-up a week after the interview and received radio silence.
It's okay if they weren't interested in me. But to be ghosted completely speaks to their character in my honest opinion. I'm deeply disappointed by their ghosting, as I was led to believe they cared about people in the initial screening.
Interview questions [1]
Question 1
Tell me two of your strengths and two of your areas of improvement.
Thank you for your feedback. We apologize for the frustrations you experienced during the interview process.
We understand how important timely communication and a clear hiring experience are for candidates. While hiring timelines and business needs can sometimes shift, we recognize the impact this can have and are actively working to improve our processes and candidate communication.
We appreciate your feedback and wish you all the best moving forward.
Portillo’s interviews FAQs
Common stages of the interview process at Portillo’s as a Instructional Designer according to 2 Glassdoor interviews include:
One on one interview: 33%
Group panel interview: 33%
Phone interview: 33%
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