I applied in-person. The process took 2 weeks. I interviewed at Post Office (Coulsdon, England) in Jun 2013
Interview
Formal Interview - (details of previous work experience including customer services, experience of working in a team, experience of meeting sales targets)
Meeting people who worked in the company
2 Weeks training program (full-time) - working on horizon computer system, working on retail side of shop, learning scripts for customer interaction
Interview questions [1]
Question 1
Why do you want to work for the Post Office
Do you have previous experience learning a computer program
Easy very informal and relaxed atmosphere
Great place to work as as always busy
Interview process was very easy, made sure to have plenty examples of customer service provision. Would recommend
Interview questions [1]
Question 1
Give me an example of a time you provided excellent customer service
I applied online. The process took 1+ week. I interviewed at Post Office (Truro, England) in Sep 2019
Interview
You have to apply online. You upload a CV and cover letter.
They asked a couple of competency-based questions such as what do you know about WHSmith / Post Office. Also, they asked you to fill up a redirection form based on the info that they gave.
I applied online. The process took 3 weeks. I interviewed at Post Office (Belfast, Northern Ireland)
Interview
I applied online for the position
I used their application form as I did not have my cv ready
I got an email to say they had received the application
I then got an email to say I was successful and got an interview date. I was on holiday during my original date and they kindly changed it to the following week
I had my interview on the Monday and got a phone on the Tuesday saying I got the job. Lovely people.
Interview questions [3]
Question 1
What products and services does the post office provide?