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      Priceline.com

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      Customer Care Manager Interview

      Jan 31, 2017
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Priceline.com

      Interview

      Lengthy, antiquated and gives insight into the company in a bad way. I submitted for this role end of December and had an initial call with HR that was brief about my background. The second call was with the hiring manager and was more personable. Next, was an interview process involving eight people, asking the same questions about my background then leading off into more personable questions. Only one of the interviews seemed to be prepared but, that same person gave off an air that they were arrogant. The rest rambled on about current events, sports, their role and other irrelevant things that were not about the position. This lasted for four hours, aside from the fact of the hour plus commute from the city. Most of the interviewers focused on my commute up to the office, which shows they have a problem retaining talent due to the location. After numerous follow ups with HR for several weeks and receiving generic responses stating they'd get back to me at x date, I gave up. I feel my time was disrespected, they had no vision of the direction they want to go on and they are stuck in a mindset that they can afford to wait for the perfect candidate in their eyes.

      Interview questions [1]

      Question 1

      If you were an ice cream flavor, what kind would you be?
      Answer question
      4

      Priceline.com interviews FAQs

      • Candidates applying for Customer Care Manager roles take an average of 32 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Priceline.com overall takes an average of 26 days.
      • Common stages of the interview process at Priceline.com as a Customer Care Manager according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        Phone interview:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(53) ;
        2. Senior Software Engineer(19) ;
        3. Manager(14) ;
        4. Product Manager(14) ;
        5. Software Developer(13) ;
        6. Analyst(12) ;
        7. Director(10) ;
        8. Market Manager(10) ;
        9. Senior Analyst(7) ;
        10. Account Manager(6) ;
        11. Associate Software Engineer(6) ;
        12. Business Analyst(6) ;
        13. Data Engineer(6) ;
        14. Intern(6) ;
        15. Principal Software Engineer(6) .


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    • Jobs at Priceline.com

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