Retail Assistant applicants have rated the interview process at Primark with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 73.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Assistant roles take an average of 18 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at Primark overall takes an average of 16 days.
Common stages of the interview process at Primark as a Retail Assistant according to 34 Glassdoor interviews include:
One on one interview: 31%
Phone interview: 14%
Skills test: 13%
Background check: 11%
Personality test: 9%
Presentation: 7%
Group panel interview: 6%
Drug test: 4%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Primark (Epsom, England) in Feb 2026
Interview
New store opening so interview process was different to an established store.
After an online application and short online assessment, I was invited to a mass recruitment “interview”, where I was in a group with approximately 30 others in my preferred time slot.
We signed in at a desk, received a name tag and were directed to a room with a video showing, which was all about Primark. Then we were moved into another room and given a short presentation outlining the interview and offer process, available shift patterns, salary and what to expect after the interview.
After this, we were led to a hall where approximately 40 managers were seated at individual tables, and we were individually directed to whoever was free. The managers were from all over the UK.
The interview itself was very straightforward and low pressure. It started by confirming my details, availability, salary expectations, any criminal convictions. Then moved onto questions of which there were about 8.
Given the opportunity to ask questions at the end of the interview and was wished good luck. I expect to hear from them within 10 days.
Interview questions [5]
Question 1
Tell me about a time you had to make a hard decision and how you made that decision
good experience, asked standard questions such as in STAR format eg teamwork, resilience, etc and was fairly short, around 25 minutes, did not get the offer unfortunately but may be due to my availability
The interview was straightforward, with a few basic questions about holiday availability, teamwork, previous experience, and examples of when I demonstrated key skills and qualities such as communication, reliability, and customer service.
simple, asked questions about day to day scenarios that could occur at the shop and what you would do in those situations then asked about availability, said they are always happy to give people their first job
Interview questions [1]
Question 1
what you'd say to someone who wanted to try something on but fitting room line was long