I applied online. I interviewed at Primark (West Bromwich, England) in Jun 2017
Interview
Group interview, lasted around and hour and a half due to the wait for everyone to arrive. Plus there was only one interviewer and two groups of around 7 people, so we had to alternate, so group one would go in whilst group 2 sat outside and waited and vice versa
Interview questions [1]
Question 1
There was no specific questions, it was scenario based. So the first one we had was the manager gave us 10 different scenarios that could happen in a shop, i.e. queues, a well known shoplifter entering the store, clothes all over the floor, a customer collapsed outside etc. And as a team we had to choose the most important 5 and then one person had to explain why. The next task we had was a debate, so the manager split my group in half so it was like 3v4, and then one side had to argue the men's section was better and the other half had to argue that the woman's section was better. Lastly, we had another task similar to the first one, however this was on the personality traits ands characteristics that would be required i.e. efficiency, team work and so forth. Again we had to choose the top 5, rank that 5 most important to least important and then explain why.
The interview was straightforward, with a few basic questions about holiday availability, teamwork, previous experience, and examples of when I demonstrated key skills and qualities such as communication, reliability, and customer service.
simple, asked questions about day to day scenarios that could occur at the shop and what you would do in those situations then asked about availability, said they are always happy to give people their first job
Interview questions [1]
Question 1
what you'd say to someone who wanted to try something on but fitting room line was long
good experience, asked standard questions such as in STAR format eg teamwork, resilience, etc and was fairly short, around 25 minutes, did not get the offer unfortunately but may be due to my availability
Retail Assistant applicants have rated the interview process at Primark with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Assistant roles take an average of 18 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at Primark overall takes an average of 16 days.
Common stages of the interview process at Primark as a Retail Assistant according to 34 Glassdoor interviews include:
One on one interview: 31%
Phone interview: 14%
Skills test: 13%
Background check: 11%
Personality test: 9%
Presentation: 7%
Group panel interview: 6%
Drug test: 4%
IQ intelligence test: 3%
Other: 1%
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