I applied online. I interviewed at Primark (Milton Keynes, England) in Sep 2021
Interview
One arriving at the store, you will have to ask a member of staff to let them know you have an interview. They will then take you to the staff room. The whole interview process is fairly easy and straightforward, and is point based ( they do not tell you this, but the pass mark is around 16 points). I got asked about "what I knew about Primark", in which I mentioned when it was found and by whom. Also scenario questions such as, "you are part of the fitting rooms, and all the fitting rooms are full, but there is a long queue. What should you tell the customers who are waiting?". Just make sure you get to know your interviewer, and ask questions for them at the end.
Interview questions [1]
Question 1
You are part of the fitting rooms, and all the fitting rooms are full, but there is a long queue. What should you tell the customers who are waiting?
The interview was straightforward, with a few basic questions about holiday availability, teamwork, previous experience, and examples of when I demonstrated key skills and qualities such as communication, reliability, and customer service.
simple, asked questions about day to day scenarios that could occur at the shop and what you would do in those situations then asked about availability, said they are always happy to give people their first job
Interview questions [1]
Question 1
what you'd say to someone who wanted to try something on but fitting room line was long
good experience, asked standard questions such as in STAR format eg teamwork, resilience, etc and was fairly short, around 25 minutes, did not get the offer unfortunately but may be due to my availability
Retail Assistant applicants have rated the interview process at Primark with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Assistant roles take an average of 18 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at Primark overall takes an average of 16 days.
Common stages of the interview process at Primark as a Retail Assistant according to 34 Glassdoor interviews include:
One on one interview: 31%
Phone interview: 14%
Skills test: 13%
Background check: 11%
Personality test: 9%
Presentation: 7%
Group panel interview: 6%
Drug test: 4%
IQ intelligence test: 3%
Other: 1%
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