Customer Service Assistant applicants have rated the interview process at Primark with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Assistant roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Primark overall takes an average of 16 days.
Common stages of the interview process at Primark as a Customer Service Assistant according to 1 Glassdoor interviews include:
Phone interview: 100%
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Very simple and straightforward questions. Nothing challenging. Took place in an empty office with no distractions. Questions mainly about my skills and why I was suitable for the role. Took around 30 mins to an hour.
There is a standard checklist that they follow. You answer basic, straightforward questions you would expect and are scored as a result. It is very easy to prepare for. You are scored on a rating scale, I believe numerical!
Interview questions [1]
Question 1
How would your former or current boss describe you?
It was a group interview initially then we were taken to have a one to one. After which we basically had a trial shift for a couple of hours. They spoke to us about working with the business and allowed us to ask questions