Retail Assistant applicants have rated the interview process at Primark with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 73.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Assistant roles take an average of 18 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at Primark overall takes an average of 16 days.
Common stages of the interview process at Primark as a Retail Assistant according to 34 Glassdoor interviews include:
One on one interview: 31%
Phone interview: 14%
Skills test: 13%
Background check: 11%
Personality test: 9%
Presentation: 7%
Group panel interview: 6%
Drug test: 4%
IQ intelligence test: 3%
Other: 1%
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I applied online. The process took 4 weeks. I interviewed at Primark (London, England) in Jun 2015
Interview
The interview was for the retail assistant postition at the Oxford Street West store. It consisted of a 1:1 interview with the HR manager. The interview started with the manager reviewing my CV and it ended with him asking around four questions. The interview lasted about 15-20 minutes and Primark let you select the time and date of the interview. If successful you will be called back about a week later to start your induction. The induction involves filling out paperwork for about 5 hours. Work starts the day after your induction.
Interview questions [1]
Question 1
His questions saw how you would react to certain scenarios while working. They were very similar to what was asked on the personality test before.
Questions:
A customer wants to buy a dress but it isn't in stock, there is only the display copy available, what do you do?
You are working on the till there is a long line. A customer pushes in front to ask for a refund for something bought online, what do you do?
Those are the only questions I can remember.
good experience, asked standard questions such as in STAR format eg teamwork, resilience, etc and was fairly short, around 25 minutes, did not get the offer unfortunately but may be due to my availability
The interview was straightforward, with a few basic questions about holiday availability, teamwork, previous experience, and examples of when I demonstrated key skills and qualities such as communication, reliability, and customer service.
simple, asked questions about day to day scenarios that could occur at the shop and what you would do in those situations then asked about availability, said they are always happy to give people their first job
Interview questions [1]
Question 1
what you'd say to someone who wanted to try something on but fitting room line was long