Patient Service Representative applicants have rated the interview process at Prisma Health with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 78.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Service Representative roles take an average of 16 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Prisma Health overall takes an average of 22 days.
Common stages of the interview process at Prisma Health as a Patient Service Representative according to 3 Glassdoor interviews include:
Group panel interview: 22%
Phone interview: 22%
One on one interview: 22%
Drug test: 11%
Presentation: 11%
Skills test: 11%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Prisma Health in Jan 2024
Interview
Got a call a week after submitting my application to set up an interview. The interview was a mixture of casual conversation and behavioral questions. It went well and was told I would hear back by the end of the week, but didn’t actually hear back until almost a week later to schedule a peer interview. It went the same as the first, but I wasn’t given a timeline that time and felt ghosted since I had to check the job portal to see that I was no longer considered.
Interview questions [1]
Question 1
Tell me about yourself.
Why do you want to work here / Why should we hire you?
Describe a time you had to work with a difficult coworker and how did you handle it.
Describe your approach to handling difficult or angry patients.
Name 3 weaknesses you have.
What are the top 3 qualities about yourself?
I applied online. The process took 1 week. I interviewed at Prisma Health (Greer, SC) in May 2021
Interview
One informal phone call and a formal video call. It was a panel interview with the office supervisor, nurse manager, and one of the doctors. Interview process was very quick I had the phone call then the interview the next week and was offered the job 2 days later.
Interview questions [1]
Question 1
Q: When was a time you had a conflict with a co worker and how did you resolve it?
I applied online. The process took 3 weeks. I interviewed at Prisma Health (Greenville, SC) in Jan 2021
Interview
Had two virtual interviews due to COVID. I was offered the job the next week. Had to go to employee health for a drug test. Went through Profile Advantage for a background check. Took 3 weeks to come back.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult co-worker?