Customer Service Representative applicants have rated the interview process at Procter & Gamble with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 66.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 34 days to get hired, when considering 50 user submitted interviews for this role. To compare, the hiring process at Procter & Gamble overall takes an average of 45 days.
Common stages of the interview process at Procter & Gamble as a Customer Service Representative according to 50 Glassdoor interviews include:
IQ intelligence test: 19%
One on one interview: 16%
Personality test: 15%
Skills test: 13%
Group panel interview: 13%
Phone interview: 8%
Drug test: 5%
Presentation: 5%
Background check: 4%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Procter & Gamble (Dordrecht) in Sep 2020
Interview
Veel cassussen. Gesprek volgens standaard intern proces. Ik had het alleen online. 2 gesprekken gehad. Beiden duurden 1 uur en 15 minuten. Wel ruimte voor vragen en goede gesprekspartners. Was een lastig, maar goed gesprek.
Interview questions [1]
Question 1
Wat als....
Noem voorbeelden waar je wel of niet trots op bent.
4 tier process. Application then an online skills test, followed by 2 rounds of interviews. Interviews are behavioural and are to test for fit of the candidate for the company. Interviews are conducted online.
Interview questions [1]
Question 1
Questions about leadership, conflict resolution, problem solving
I applied online. The process took 3 weeks. I interviewed at Procter & Gamble (Bangkok) in Jun 2025
Interview
First of all you have to do the assessment, includes of personality test, numerical test, logical tests, etc. If you pass, they will contact you (via mobile phone in my case) and then arrange the first interview. There are three interviews with three director-level employees (Band 3 or above). To join P&G, all of them must approve your qualifications.
I interviewed at Procter & Gamble (London, England)
Interview
Why do you want to work here & in sales
Context Action Result format
Leadership principles with examples
Situational questions - e.g. what would you do if X or Y happened