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      Progress

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      Technical Support Engineer Interview

      Jan 16, 2024
      Anonymous employee
      Boston, MA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Progress (Boston, MA) in Aug 2020

      Interview

      The interview process included three stages. An initial technical interview with a Senior TSE. A secondary technical interview with the lead TSE. And a final on-site interview and assessment with department head and senior manager.

      Interview questions [1]

      Question 1

      Can you describe how a TCP connection is established?
      1 Answer

      Other Technical Support Engineer Interview Reviews for Progress

      Technical Support Engineer Interview

      Aug 13, 2019
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Progress

      Interview

      I applied online and got an email from HR for phone interview. We scheduled out meeting and had very short phone call. The salary was not in my range and was way below.

      Interview questions [1]

      Question 1

      HR asked him Pre-Interview questions like US Citizen, Work Schedule, and Salary.
      1 Answer

      Technical Support Engineer Interview

      Dec 4, 2014
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Progress

      Interview

      I applied online and I got a call from the HR. They scheduled a phone interview with the team lead. Strictly technical questions. Then they called me for onsite interview. I was interviewed with 3 people in the team. They asked technical and behavioral questions. It was an hour long interview. Then I had a half an hour interview with HR, Team manager and the director of the team individually. It was all behavioral questions. Then I met team lead for lunch. It was a good experience. I really the liked the team and the working environment.

      Interview questions [1]

      Question 1

      1.Mostly Database queries and perl script 2. How did you handle a difficult customer?
      Answer question

      Progress interviews FAQs

      • Technical Support Engineer applicants have rated the interview process at Progress with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 60.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Engineer roles take an average of 19 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Progress overall takes an average of 27 days.
      • Common stages of the interview process at Progress as a Technical Support Engineer according to 5 Glassdoor interviews include:

        Phone interview:  24%

        One on one interview:  24%

        Personality test:  18%

        Skills test:  18%

        Group panel interview:  12%

        IQ intelligence test:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(48) ;
        2. Senior Software Engineer(40) ;
        3. Principal Software Engineer(27) ;
        4. Technical Support Engineer(18) ;
        5. Sales(13) ;
        6. Software Developer(13) ;
        7. Software Engineer II(13) ;
        8. Intern(12) ;
        9. Director(10) ;
        10. Sales Engineer(10) ;
        11. Account Manager(9) ;
        12. Product Manager(9) ;
        13. Manager(8) ;
        14. Sales Representative(7) ;
        15. Senior Consultant(7) .


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    • Jobs at Progress

      14 jobs in United States
      DevOps Engineer II
      Madison, WI
      ·
      $84K - $98K /yr
      (Employer provided)
      View job
      Principal Software Engineer (Identity)
      Raleigh, NC
      ·
      $153K - $189K /yr
      (Employer provided)
      View job
      Senior Inside Account Manager - Sitefinity
      Raleigh, NC
      ·
      $69K - $79K /yr
      (Employer provided)
      View job
      Senior Inside Account Manager - Sitefinity
      Burlington, MA
      ·
      $69K - $79K /yr
      (Employer provided)
      View job
      Senior Director, Product Marketing - INFRA 360
      Remote
      ·
      $225K - $263K /yr
      (Employer provided)
      View job
      View all Technical Support Engineer Jobs