Progressive Insurance Call Center Agent interview questions
based on 2 ratings - Updated Nov 5, 2024
Difficultinterview difficulty
Mixedinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
Progressive Insurance interviews FAQs
Call Center Agent applicants have rated the interview process at Progressive Insurance with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Progressive Insurance as a Call Center Agent according to 2 Glassdoor interviews include:
IQ intelligence test: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
I interviewed at Progressive Insurance (Thibodaux, LA)
Interview
It was several levels of the process before you could even make it to the interview stage. Several tests were conducted and a video interview was done with you recording yourself and submitting for review.
I applied online. I interviewed at Progressive Insurance (Riverview, FL) in Sep 2020
Interview
Had a very nice gentleman that made the interview process less stressful however the questions he asked were behavioral but they want a lot of details. Study the star method and you should do great. I’m currently awaiting to see if i made the cut :)
Interview questions [1]
Question 1
They give you focus points for each question....
Focal point obtaining customer loyalty
Tell me about a time you had to go above and beyond for a customer. What was the situation and what did you do