Progressive Insurance Customer Service Representative interview questions
Average interview difficulty
Mostly positive interview experience
How others got an interview
- 5%Employee ReferralEmployee Referral
- 4%RecruiterRecruiter
- 2%OtherOther
- 1%In PersonIn Person
- 1%Staffing AgencyStaffing Agency
Interview search
422 interviews
Progressive Insurance interviews FAQs
- Customer Service Representative applicants have rated the interview process at Progressive Insurance with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 60.4% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative roles take an average of 25 days to get hired, when considering 415 user submitted interviews for this role. To compare, the hiring process at Progressive Insurance overall takes an average of 25 days.
- Common stages of the interview process at Progressive Insurance as a Customer Service Representative according to 415 Glassdoor interviews include:
Phone interview: Â 23%
Background check: Â 14%
Skills test: Â 14%
One on one interview: Â 13%
Personality test: Â 12%
IQ intelligence test: Â 8%
Drug test: Â 7%
Presentation: Â 6%
Group panel interview: Â 2%
Other: Â 1%
Here are the most commonly searched roles for interview reports -
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- Claims Generalist(122) ;
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- Claims Generalist Associate(107) ;
- Customer Service Representative (CSR)(107) ;
- Insurance Agent(101) ;
- Senior Claims Adjuster(87) ;
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- Supervisor(80) ;
- MRR (Managed Repair Representative )(75) .