The process took 3 weeks. I interviewed at Progressive Insurance in Oct 2009
Interview
First there was a phone screening, then a computer test with various questions that tested a little of personality and intelligence, then a face to face interview. During the face to face interview they ask STAR (situation, task, action, and resolution questions). Ex: Tell me a time when you had to solve a difficult problem, what did you do and what was the result.
Interview questions [1]
Question 1
Tell me a time when you faced a conflict, what was it, how did you handle it, what was the result?
I interviewed at Progressive Insurance (Portland, OR)
Interview
3 interviews total, 1 recorded of yourself answering questions the have for you. 2nd is with someone and 3rd is also with a manager then talking about next steps. It was more intense than I thought.
Interview questions [1]
Question 1
Describe a time you had to discuss a difficult conversation with a customer
I applied online. I interviewed at Progressive Insurance
Interview
Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it
I interviewed at Progressive Insurance (Modesto, CA)
Interview
Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method
Interview questions [1]
Question 1
Tell me about a difficult time you had at work and how you handled it.