I applied online. I interviewed at Progressive Insurance (Phoenix, AZ) in May 2019
Interview
1 hour phone interview was asked to describe situations I experienced and explain how I handled the situation. The interviewer was very nice and she was very patient. In giving me time to answer. She called me to give me feedback. Although I didn’t get the job it was a great experience.
I applied through college or university. I interviewed at Progressive Insurance (Atlanta, GA) in Mar 2025
Interview
Easy process just be ready to ask her all questions with the Star method about your experience of your previous job your current job and give examples of how you managed or handle situations
I applied online. I interviewed at Progressive Insurance in Nov 2024
Interview
It has multiple different steps to get the actual interview in the company you will receive a email to see if you move forward It has multiple different steps to get the actual interview in the company you will receive a email to see if you move forward
I applied online. I interviewed at Progressive Insurance (New York, NY) in Jun 2024
Interview
they never called me/showed up to meeting. I reached out to schedule a new interview but they never got back to me. Which was weird because the recruiter seemed very interested.
Customer Service applicants have rated the interview process at Progressive Insurance with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 60.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 27 days to get hired, when considering 23 user submitted interviews for this role. To compare, the hiring process at Progressive Insurance overall takes an average of 25 days.
Common stages of the interview process at Progressive Insurance as a Customer Service according to 23 Glassdoor interviews include:
Phone interview: 27%
Skills test: 14%
Presentation: 11%
One on one interview: 11%
Personality test: 9%
IQ intelligence test: 8%
Drug test: 8%
Background check: 6%
Other: 5%
Group panel interview: 2%
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