I applied through a recruiter. The process took 3 weeks. I interviewed at Progressive Insurance (Milwaukee, WI) in Jun 2019
Interview
Really tedious, you have to be prepared. It helps to know more about the company than just the commercials and Flo. Progressive is looking for lifetime employees and their hiring process shows.
Interview questions [1]
Question 1
Tell me a time when you had to deal with an angry customer, how did you handle the situation? (Something like that)
I interviewed at Progressive Insurance (Florida City, FL)
Interview
Quick and easy process. Pretty standard compared to most. Just study STAR format and have recent and relevant scenarios. Phone interview. Then behavioral questions online and 2 personal interview panel.
I interviewed at Progressive Insurance (Indianapolis, IN)
Interview
Pretty easy. Used STAR method, which was new to me. But after researching, it actually made a lot of sense why they did it that way. There was also a recorded video portion as well.
Interview questions [1]
Question 1
Tell me about a time that you had a difficult interaction with an upset client.
I applied online. The process took 4 weeks. I interviewed at Progressive Insurance in Dec 2024
Interview
Horrible! An assessment, then a one way interview. After that you interview with a recruiter. Keep in mind this is for a low paying, entry level role. After all this stress and hours of prep work and a month long process you get a rejection. I would not advise anyone to go through this process. It is basically just a call center job. USAA pays more and is better.
Claims applicants have rated the interview process at Progressive Insurance with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 52% positive. To compare, the company-average is 60.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims roles take an average of 19 days to get hired, when considering 23 user submitted interviews for this role. To compare, the hiring process at Progressive Insurance overall takes an average of 25 days.
Common stages of the interview process at Progressive Insurance as a Claims according to 23 Glassdoor interviews include:
Phone interview: 20%
Background check: 19%
Personality test: 19%
One on one interview: 19%
Skills test: 13%
Group panel interview: 4%
IQ intelligence test: 4%
Drug test: 4%
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