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      Progressive Insurance

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      Sales Consultant Interview

      Jul 31, 2019
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Progressive Insurance (Houston, TX)

      Interview

      Interview took about 1 hour to complete and went very well. STAR format was in place when interviewed. The interview was basically pertaining to me and my past experiences as far as working from home and customer service experience as well.

      Interview questions [1]

      Question 1

      What was a time you helped an angry or disgruntled customer? How did you handle it?
      Answer question

      Other Sales Consultant Interview Reviews for Progressive Insurance

      Sales Consultant Interview

      Dec 3, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance

      Interview

      Very standard STAR method interview. First interview will be del recorded, 2nd with live interview. Study the behavioral star method and how to answer questions in this method combining relevant experience and you will be ok.

      Interview questions [1]

      Question 1

      Name a time you dealt with a difficult customer or caller. How did you handle the situation?
      Answer question
      1

      Sales Consultant Interview

      Jan 12, 2024
      Anonymous employee
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 months. I interviewed at Progressive Insurance in Oct 2023

      Interview

      I did not like my experience with progress Human resources was not clear with me during the offer process. The recruiter initially stated that the training will be for 6 months. Also stated that I will get my license and there will be a training for it. It sound great because it was a long training and you get a trainer to teach you the testing requirements. In reality training is not 6 months and only two weeks for the licensing. They should be more clear with people. I was definitely lied to and deceived.

      Interview questions [1]

      Question 1

      Q: Do you have your personal lines license ?
      1 Answer

      Sales Consultant Interview

      Mar 29, 2023
      Anonymous employee
      Columbus, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Progressive Insurance (Columbus, OH)

      Interview

      The interview process was straight forward. They use a video site to record your answer. They use STAR method to answer the questions. You get the answer and then it gives you some seconds to think and then you get a certain number of minutes to record your response. If you don’t like it, you can record a second attempt. It took about 30-40 minutes. If you pass you will get an email from a recruiter asking to set up a phone interview.

      Interview questions [1]

      Question 1

      Have you ever had a difficult customer and how did you handle it. (Answer using the STAR format Situation/Task, Action, Result)
      Answer question

      Progressive Insurance interviews FAQs

      • Sales Consultant applicants have rated the interview process at Progressive Insurance with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 60.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Sales Consultant roles take an average of 32 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Progressive Insurance overall takes an average of 25 days.
      • Common stages of the interview process at Progressive Insurance as a Sales Consultant according to 12 Glassdoor interviews include:

        Phone interview:  17%

        One on one interview:  17%

        Skills test:  15%

        Background check:  12%

        Drug test:  12%

        IQ intelligence test:  10%

        Personality test:  7%

        Presentation:  7%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Claims Adjuster(1450) ;
        2. Customer Service Representative(521) ;
        3. Claims Representative(174) ;
        4. Claims Adjuster Trainee(132) ;
        5. Managed Repair Representative(129) ;
        6. Claims Generalist(123) ;
        7. Claims Specialist(114) ;
        8. Customer Service Representative (CSR)(108) ;
        9. Claims Generalist Associate(107) ;
        10. Insurance Agent(100) ;
        11. Sales Associate(88) ;
        12. Senior Claims Adjuster(88) ;
        13. Sales Consultant(81) ;
        14. Supervisor(80) ;
        15. MRR (Managed Repair Representative )(76) .


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    • Jobs at Progressive Insurance

      67 jobs in United States
      Auto Damage Claims Adjuster
      New Hyde Park, NY
      ·
      $80K - $98K /yr
      (Employer provided)
      View job
      Auto Damage Claims Adjuster
      Trenton, NJ
      ·
      $80K - $98K /yr
      (Employer provided)
      View job
      Territory Sales Representative
      Rhinelander, WI
      ·
      $90K - $105K /yr
      (Employer provided)
      View job
      Territory Sales Representative
      Chico, CA
      ·
      $96K - $128K /yr
      (Employer provided)
      View job
      Territory Sales Representative
      Redding, CA
      ·
      $96K - $128K /yr
      (Employer provided)
      View job
      View all Sales Consultant Jobs