I applied online. I interviewed at Progressive Insurance
Interview
Confusing phone interview (which was outsourced to 3rd party) interviewer couldn’t adequately answer my questions about the company. Very basic “tell me about a time” questions. Very impersonal process, not a good way to screen for possible employees in my opinion as it limits your pool to only those that are good at those types of questions.
Interview questions [1]
Question 1
Tell me about a time where you had to use a computer at work?
I applied online. I interviewed at Progressive Insurance (Atlanta, GA) in Jul 2021
Interview
Intense very intense. Was very hard. The questions made you really think. I prepared for it a-lot, but I still didn’t get the job. Better luck next time. I will study harder. However, I feel like it wasn’t for me.
I applied through an employee referral. I interviewed at Progressive Insurance (Austin, TX) in Sep 2020
Interview
If your application fits their search regions, you’ll be prompted to do an employment assessment which will involve math and communication questions, personality choices, and trial calls to see how you perform under pressure. If you manage to pass that, they’ll give you a week to do a scripted video interview using the STAR method, which leads to an actual interview (video since we’re currently undergoing a pandemic) after which they’ll take 2-3 weeks to get back to you on whether you got the job or not.
Interview questions [1]
Question 1
Haven’t made it there yet. Currently on the video interview section myself.
Work From Home Customer Service Representative applicants have rated the interview process at Progressive Insurance with 3.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 17% positive. To compare, the company-average is 60.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Work From Home Customer Service Representative roles take an average of 27 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Progressive Insurance overall takes an average of 25 days.
Common stages of the interview process at Progressive Insurance as a Work From Home Customer Service Representative according to 6 Glassdoor interviews include:
Phone interview: 30%
Presentation: 25%
IQ intelligence test: 20%
Drug test: 10%
Background check: 5%
Other: 5%
One on one interview: 5%
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