I applied online. The process took 2 weeks. I interviewed at Progressive Insurance (New York, NY) in Dec 2019
Interview
Once your application is accepted you should receive an email to complete a skills test online. If you pass the skills test you will get an email to complete a virtual interview. In the virtual interview you will video-record (using your webcam or phone camera) your responses to 8 questions. The material said that it would take around 20 to 30 minutes but in reality you should set aside at least an hour. It was typical STAR-based questions and you are able to delete a recording and restart if you need it too but only once per question. You are allowed between 2 to 3 minutes per question as well.
Interview questions [3]
Question 1
Your boss asked you to complete a written review of an employees' report but it's Friday at closing time and there's no way you will have it done on time, what do you do?
I interviewed at Progressive Insurance (Portland, OR)
Interview
3 interviews total, 1 recorded of yourself answering questions the have for you. 2nd is with someone and 3rd is also with a manager then talking about next steps. It was more intense than I thought.
Interview questions [1]
Question 1
Describe a time you had to discuss a difficult conversation with a customer
I applied online. I interviewed at Progressive Insurance
Interview
Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it
I interviewed at Progressive Insurance (Modesto, CA)
Interview
Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method
Interview questions [1]
Question 1
Tell me about a difficult time you had at work and how you handled it.