First I did the company website application. I then had a virtual interview then got called back a few weeks later for a phone interview and was offered the job.
Interview questions [1]
Question 1
A lot of customer service related questions about your experience
I applied online. The process took 3 weeks. I interviewed at Progressive Insurance in Sep 2022
Interview
An assessment, followed by a video interview by recording my response to several questions and last there was a phone interview with the recruiter. The offer was given on the spot as well as schedule options and the training start date.
Interview questions [1]
Question 1
Tell us about a time you went above and beyond for a customer.
The interview was great, but the hiring process was lengthy. It took more than three months to hear back and to begin the hiring process, and the new Supervisor was absolutely clueless about getting my equipment to my door and it was a week late.
Interview questions [1]
Question 1
They asked about my insurance knowledge and sales experience
Service Consultant applicants have rated the interview process at Progressive Insurance with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 60.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Consultant roles take an average of 50 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Progressive Insurance overall takes an average of 25 days.
Common stages of the interview process at Progressive Insurance as a Service Consultant according to 8 Glassdoor interviews include:
Phone interview: 24%
Background check: 19%
Skills test: 19%
One on one interview: 14%
Personality test: 10%
Presentation: 5%
Drug test: 5%
IQ intelligence test: 5%
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