Claims Adjuster Trainee applicants have rated the interview process at Progressive Insurance with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 60.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Adjuster Trainee roles take an average of 24 days to get hired, when considering 891 user submitted interviews for this role. To compare, the hiring process at Progressive Insurance overall takes an average of 25 days.
Common stages of the interview process at Progressive Insurance as a Claims Adjuster Trainee according to 891 Glassdoor interviews include:
Phone interview: 22%
One on one interview: 14%
Skills test: 13%
Personality test: 13%
Background check: 11%
IQ intelligence test: 9%
Presentation: 7%
Drug test: 7%
Group panel interview: 2%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Tallahassee, FL) in Dec 2023
Interview
1. Initial Application.
2. Emailed link to take an assessment.
3. One day after assessment I received an invite to submit a 30 min recorded interview online.
4. One day after submitting the recorded interview I received an invite to do a 1 on 1 virtual interview with a recruiter. This is the interview that actually matters, the rest of the steps were quite easy. Interview was supposed to last an hour and 15 min and only ended up being 35 minutes. This made me extremely nervous but I think it was just because I did so much research about the role prior (would def recommend this). Make sure to have questions to ask the interviewer to show your interest. Another helpful tip would be when the interviewer asks how you are doing, say “great! I just got back from….” so the conversation doesn’t jump directly straight into the interview and you can show your personality off a little.
5. One week after my scheduled one on one interview I received a call from a recruiter with a conditional offer to start the position in a month.
6. Recruiter also started my background check with me and made sure to let me know that being hired is contingent on the background check (currently waiting for my results now, wish me luck).
Can’t wait to join the progressive fam! Relax you guys, you got this!
Interview questions [1]
Question 1
STAR style interview questions and responses (Google if unfamiliar). Have a situation to talk about for each of these topics and you’ll be golden.
1. A time that you had to solve a difficult problem.
2. A time you exceeded someone’s expectations.
3. A time you felt overwhelmed.
4. A time you received constructive feedback.
5. A time where you coped with a substantial change at work or school.
6. A time you received conflicting information.
7. A time where a customer told you no.
8. A time you did something wrong at work.
9. A time you learned something new.
10. A time you had to negotiate.
Would definitely recommend shifting your answers focus towards customer service if you do not have prior insurance experience as it seems they want to find people that are good with people for this role.
I applied online. I interviewed at Progressive Insurance
Interview
So far the interview process started with an assessment about yourself and how you would fit into the role along with behavioral and situational style questions. On to the Video interview which is where I am currently at in the process.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer.
I interviewed at Progressive Insurance (Schererville, IN)
Interview
Video interview followed by zoom meeting.
The video interview you answer I believe 6 questions and you have 2 attempts to complete the questions. The video had me kind of stressed
I interviewed at Progressive Insurance (Malvern, PA)
Interview
I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.
Interview questions [1]
Question 1
In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.