I applied through an employee referral. I interviewed at Progressive Insurance
Interview
Star method I simplified it to three steps issue, what you did, and outcome. I didn’t receive proper training it’s so much busy work and they want you to learn fast pace it’s crazy
Interview questions [1]
Question 1
Tell me about a time that you had to resolve a customer issue that went from bad to resolved with a happy customer.
I interviewed at Progressive Insurance (Portland, OR)
Interview
3 interviews total, 1 recorded of yourself answering questions the have for you. 2nd is with someone and 3rd is also with a manager then talking about next steps. It was more intense than I thought.
Interview questions [1]
Question 1
Describe a time you had to discuss a difficult conversation with a customer
I applied online. I interviewed at Progressive Insurance
Interview
Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it
I interviewed at Progressive Insurance (Modesto, CA)
Interview
Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method
Interview questions [1]
Question 1
Tell me about a difficult time you had at work and how you handled it.