I applied online. The process took 3 weeks. I interviewed at Progressive Insurance in May 2023
Interview
The company uses the STAR method. Questions about how you would respond to an irate customer, times you had to make an independent decision at work and how did it turn out, etc.
Phone interview then a virtual. Very smooth process with next steps detailed. The interviewer discussed salary and schedule, and was very open about the company when I asked questions.
Interview questions [1]
Question 1
Describe a time when you had to make a decision at work and it didn’t turn out well. What did you do or how did you handle it?
I interviewed at Progressive Insurance (Portland, OR)
Interview
3 interviews total, 1 recorded of yourself answering questions the have for you. 2nd is with someone and 3rd is also with a manager then talking about next steps. It was more intense than I thought.
Interview questions [1]
Question 1
Describe a time you had to discuss a difficult conversation with a customer
I applied online. I interviewed at Progressive Insurance
Interview
Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it
I interviewed at Progressive Insurance (Modesto, CA)
Interview
Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method
Interview questions [1]
Question 1
Tell me about a difficult time you had at work and how you handled it.