Outside Adjuster applicants have rated the interview process at Progressive Insurance with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.4% positive. This is according to Glassdoor user ratings.
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I interviewed at Progressive Insurance (Indianapolis, IN)
Interview
It was a very casual atmosphere. I met with two different members of management. And then a supervisor. I answered standard intrview questions with each of them and was able to ask questions of my own.
Interview questions [1]
Question 1
Describe a time when you were not able to satisfy a customer through a claim. How did you handle it? Why weren't you able to make that customer happy?