The interview was fairly conversational. I interviewed with the CS Manager who was located in Munich at the time so we did a Skype chat. He asked about past experience and future goals - pretty standard process. We mostly just chatted. He did strike me as very new to the process, and unsure of what to do. I was told I would hear from HR the following week. I followed up three times, and received a canned response a month later stating that they'd gone with a different candidate.