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      Prudential

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      Senior Claims Examiner Interview

      Apr 19, 2023
      Anonymous employee
      Jacksonville, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Prudential (Jacksonville, FL) in Jan 2022

      Interview

      Very heavy on customer service questions. Make sure you give background and scenarios in your answers. They ask a lot of STAR questions. Be concise and to the point with your answers. Try not to ramble.

      Interview questions [1]

      Question 1

      How would you handle a customer that was not being nice to you?
      1 Answer

      Prudential interviews FAQs

      • Senior Claims Examiner applicants have rated the interview process at Prudential with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.1% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Prudential as a Senior Claims Examiner according to 1 Glassdoor interviews include:

        Phone interview:  33%

        Drug test:  33%

        Background check:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Financial Advisor(262) ;
        2. Director(148) ;
        3. Manager(109) ;
        4. Vice President(108) ;
        5. Insurance Agent(103) ;
        6. Financial Professional(99) ;
        7. Customer Service Representative(97) ;
        8. Financial Professional Associate(93) ;
        9. Life Planner(87) ;
        10. Intern(71) ;
        11. Software Engineer(60) ;
        12. Analyst(54) ;
        13. Financial Planner(54) ;
        14. Financial Consultant(53) ;
        15. Medicare Sales Agent(49) .


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      Jobs at Prudential

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