I applied for the position on August 5th. On August 6th I received an email from an HR recruiter requesting to speak with me for a telephone interview. The telephone interview was scheduled for the 10th. I spoke with the representative briefly about why I was interested in the company and in the position. After the conversation I was sent an assessment to take. I took the assessment on the same day. On the 12th I was sent another email requesting for a face to face interview on site at the Prudential office in Dresher, PA. The interview was scheduled for the 14th. The interview went very well in my opinion. I was asked specific questions related to customer service and my work experience. The initial interview was with one manager and one associate manager. After they excused themselves from the interview another associate came in to ask some additional questions. The following Thursday which was Aug. 20th I received an offer.