Such a strange process and a terrible first (and last) impression. I applied for the position online. My application was listed as "under review" for about 10 days. Then I received an email from HR stating they had reviewed my application and were trying to reach me. Great! Except it went on to say that since they were unable to reach me, they were closing my application. Which was odd since this email was the first I'd heard from the company, they had my correct phone number (and obviously a good email address), yet no one from the company had ever actually called. Fortunately (or so I thought) the close of the message included an email address to an actual person with instructions to let them know if I was still interested in the position. Smart! I followed up with an email right away, apologizing for any difficulty getting in touch. (I did that out of common courtesy which, as you will see, is a foreign concept to them.) After confirming my interest, I included both my cell phone number and email address again, just to be on the safe side. Another week passes, no response. I followed up again because at this point it seems very strange to me that they expressed interest in scheduling an interview for the position but then didn't respond. No email, no call, no nothing. I'm also now certain this isn't a match for me, but I wanted to see what would happen. So I waited another week and followed up again. Surprise, no response! It's not all bad news, though, as I eventually did hear from the company. Twice, in fact. The first was an exciting automated email from a do not reply address saying I was not being considered for the position. The second was an email notifying me that they were recruiting for a District Manager in the very market I had applied for in the first place. Can't make this stuff up! Advice to HR? Work on communication issues, especially with top candidates. A five second email out of common courtesy would have gone a long way. Also? There is probably a reason why you are constantly having to recruit for multi-unit managers. Perhaps by addressing the internal recruiting process which clearly has some significant opportunity areas, you might be able to on-board the very people who can help resolve embarrassing situations such as this one. Just a thought, what do I know? Anyway, good luck finding the right candidate. Overall I feel like I've dodged a bullet, I'm sorry to say.