Customer Service Staff applicants have rated the interview process at Publix with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 78.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Staff roles take an average of 11 days to get hired, when considering 35 user submitted interviews for this role. To compare, the hiring process at Publix overall takes an average of 14 days.
Common stages of the interview process at Publix as a Customer Service Staff according to 35 Glassdoor interviews include:
One on one interview: 27%
Drug test: 24%
Background check: 19%
Personality test: 12%
Skills test: 8%
Group panel interview: 4%
Presentation: 2%
IQ intelligence test: 2%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Publix (Macon, GA) in May 2022
Interview
It was good.. I wanna have a job to buy my own stuff without asking my parents for money. I wanna see how the real world is to me by grinding what you want.
Had an interview with the customer service manager, where we had discussed my past work experience, skills, and availability for the position, along with expectations and responsibilities for the role.
The easiest interview I’ve ever done. It’s pretty basic and they ask pretty simple questions. It was less than 30 minutes and they don’t drill you on anything. It’s a grocery store job so it’s not that deep.
I applied in-person. The process took 2 weeks. I interviewed at Publix in Feb 2023
Interview
It was quick and simple, manager basically will hire you if he or she sees the potential. They are nice and makes sure that through the process that you are comfortable at all times.