Customer Service Representative applicants have rated the interview process at Puget Sound Energy with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 63.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 35 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Puget Sound Energy overall takes an average of 26 days.
Common stages of the interview process at Puget Sound Energy as a Customer Service Representative according to 5 Glassdoor interviews include:
Group panel interview: 24%
Skills test: 19%
Background check: 14%
Phone interview: 14%
Drug test: 14%
Personality test: 10%
One on one interview: 5%
Here are the most commonly searched roles for interview reports -
There are two people interviewing you, though technically there is just one person asking you questions because all the other one can do is say "Oh you don't say much".
Interview questions [1]
Question 1
What is the most difficult customer you had and how did you handle it?
I applied online. The process took 2 months. I interviewed at Puget Sound Energy (Bothell, WA)
Interview
Application, testing, screening interview, in person interview, phone interview, offer, much paper work to sign, communication all the way through the process by email . HR was terrific about answering my questions
Interview questions [1]
Question 1
Could I work flexible shift during storm emergencies.
I applied in-person. The process took 5 weeks. I interviewed at Puget Sound Energy (Bothell, WA) in Jan 2017
Interview
Applied online, got a call 2 months later was asked to come in for testing, passed testing (typing test, personality test) was asked to interview, got a call next day and offered position.
Interview questions [1]
Question 1
Have you ever received feedback from a job, how did you handle it?