Applied for the position on-line. Human Resources called and set an appointment with the immeidate supervisor. Since we share the office with an insurance agency and did not have our own receptionist, the receptionist for the agency took me into a room and advised I need to take a test and have 15 minutes to complete as many questions as possible. I completed about 80% of the test. The receptionist informed me that nobody has completed the test which comprised of about 80+ questions. After the test, there is a one-on-one interview and lasts about 40 minutes. The people did not say anthing to the interviewee but can see it was a casual environment. Human Resources emailed and asked candidate to take a second test but on-line. The second test is a personality-type test. There is a second interview on the phone and takes about 30 minutes. Drug and back tests are conducted. About three weeks later, Human Resources contacted me and offer a position.