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      QVC

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      Call Center Representative Interview

      Jul 24, 2019
      Anonymous Interview Candidate
      San Antonio, TX
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at QVC (San Antonio, TX) in Jul 2019

      Interview

      Phone interview mostly asking questions about availability and stressing it's a very part time position with 0-10 hours per week. No questions regarding skills or ability to do the job.

      Interview questions [1]

      Question 1

      What hours am I available.
      Answer question

      Other Call Center Representative Interview Reviews for QVC

      Call Center Representative Interview

      Nov 30, 2020
      Anonymous employee
      Chesapeake, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at QVC (Chesapeake, VA) in Nov 2018

      Interview

      Process was very easy. Asked why I want to work there and about my previous background. It was a group interview and hired on the spot. Also, what hours I would prefer.

      Interview questions [1]

      Question 1

      Asked why I want to work there?
      Answer question

      Call Center Representative Interview

      Oct 5, 2015
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at QVC (San Antonio, TX) in Sep 2012

      Interview

      There was a large group of us called to a hotel, as they were hiring seasonal employees. It was a very quick one on one where they ask you to read over a description of one of their items. They would then ask you questions like the caller would such as "Does the top come in any other colors?" or "My bust is a 34B, would I be able to wear a Medium?" Easy questions but really they were looking at how you handled each one. Such as, if you didn't know the answer and needed to look back at the sheet you should said "That is an excellent question, let me just take a look at the sizing for this top so I can answer that for you." Knowing how to communicate properly and professionally was key. As soon as I was hired, which was during that one on one, you are sent over to a table to do a drug test. I think it was an oral swab, I remember being confused by it. No urine test.

      Interview questions [1]

      Question 1

      Would you have any trouble taking call after call with not even enough time for a drink of water in between?
      1 Answer

      QVC interviews FAQs

      • Call Center Representative applicants have rated the interview process at QVC with 1.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 66.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Call Center Representative roles take an average of 1 day to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at QVC overall takes an average of 24 days.
      • Common stages of the interview process at QVC as a Call Center Representative according to 3 Glassdoor interviews include:

        Drug test:  29%

        Phone interview:  29%

        Skills test:  14%

        One on one interview:  14%

        Presentation:  14%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(291) ;
        2. Order Entry Representative(53) ;
        3. Customer Service Representative (CSR)(38) ;
        4. Intern(32) ;
        5. Customer Service(29) ;
        6. Returns Processor(29) ;
        7. Assistant Buyer(26) ;
        8. Warehouse Associate(24) ;
        9. Customer Service Specialist(23) ;
        10. Manager(21) ;
        11. Area Manager(20) ;
        12. Order Services(20) ;
        13. Warehouse Worker(20) ;
        14. Equipment Operator(12) ;
        15. Order Entry(12) .


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      Jobs at QVC

      82 jobs in United States
      Merch Brand Partnership Associate
      West Chester, PA
      ·
      $43K - $64K /yr
      (Glassdoor est.)
      View job
      Merchandising Admin
      Pennsylvania
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      Maintenance Mechanic II (2nd Shift)
      Suffolk, VA
      ·
      $25 - $30 /hr
      (Employer provided)
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      Assistant Buyer (QxH Home Innovations Extended Assortment)
      West Chester, PA
      ·
      $51K - $71K /yr
      (Glassdoor est.)
      View job
      Merchandising Admin
      Pennsylvania
      View job
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