Customer Service Representative applicants have rated the interview process at Qualcomm with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 62.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Qualcomm overall takes an average of 22 days.
Common stages of the interview process at Qualcomm as a Customer Service Representative according to 2 Glassdoor interviews include:
One on one interview: 67%
Group panel interview: 33%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at Qualcomm (Liberty Lake, WA) in Feb 2016
Interview
After applying Online, several people get called in to a group interview. They are asked icebreaker type questions and also put in mock call situations. From there, the company chooses certain people to leave which dont make the cut. The rest that stay proceed thru the hiring process and accept an offer if they want.
Interview questions [1]
Question 1
I was asked about a time with a difficult time with a customer and how did I handle it?