Is it hard to get hired as a Customer Care Representative at Quest Diagnostics?

Customer Care Representative applicants have rated the interview process at Quest Diagnostics with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Care Representative at Quest Diagnostics?

Candidates applying for Customer Care Representative roles take an average of 4 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Quest Diagnostics overall takes an average of 22 days.

Where can I find Quest Diagnostics interview experiences by job title?

Phlebotomist (488) ; Medical Technologist (207) ; Specimen Processor (127) ; Lab Assistant (114) ; Cerified Phlebotomist (109) ; Lab Technician (83) ; Phlebotomist II (55) ; Forensic Scientist (51) ; Patient Service Representative (51) ; Customer Service Representative (45) ; Clinical Laboratory Scientist (44) ; Physician Account Executive (42) ; Specimen Technician (41) ; Account Executive (39) ; Medical Laboratory Scientist (36)

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Quest Diagnostics Customer Care Representative interview questions

based on 2 ratings - Updated Nov 13, 2018

Average interview difficulty

Very positive interview experience

How others got an interview

100%
Applied online
Applied online

Interview search

2 interviews

Customer Care Representative Interview

Nov 13, 2018

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

The process took 1 day. I interviewed at Quest Diagnostics (Parma, OH) in Mar 2017

Interview

I went in for interview with company and everything seemed to have went well. I was nervous but they made me feel comfortable. After settling in, I found that they were very welcoming and it went smoothly

Interview questions [1]

Question 1

What is your experience

1 Answer

Customer Care Representative Interview

Jun 23, 2016

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 1 week. I interviewed at Quest Diagnostics (Lenexa, KS) in Jun 2016

Interview

You might have one or two people in the room interviewing you. But I only had one person interviewing me. It is a series of questions that you could be asked during the interview. There is a book ok questions that the interviewer can choose from the topic that he/or is on.

Interview questions [1]

Question 1

When was there a time that you had to deal with a difficult customer? What are you strengths/weaknesses?

Answer question

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Quest Diagnostics

Quest Diagnostics Customer Care Representative interview questions

Average interview difficulty

Very positive interview experience

How others got an interview

Interview search

Customer Care Representative Interview

Customer Care Representative Interview

Jobs at Quest Diagnostics

Quest Diagnostics interviews FAQs

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