There were three interviewers. Two guys and one female. There were I think four of us applicants. They asked a lot of questions that were fairly easy. All were basic computer/talking to customers on the phone type of questions and how comfortable we were with dealing with customers here and there with bad attitudes. Not that it's in my control, but I'm not a fan of group interviews because you feel almost like you're in school again where the professor picks on whoever looks the most nervous to answer the interview question first. And then the rest of the interviewees listen in on their answer and think of something wittier to say. I think every candidate deserves to have personal attention so they can get to know who they are hiring....but this was my first call center interview so I guess it must be normal.