hr interview manager interview very good excellent astounding critical but good nice team and rounds was interviewed at chennai • Attracted potential customers by answering ticketing questions; suggesting information about other services including opening of customer accounts by recording account information.Maintained customer records by updating account information. • Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Recommends potential products or services to management by collecting customer information and analyzing customer needs.