Customer Service Representative/Teller applicants have rated the interview process at RBC with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at RBC as a Customer Service Representative/Teller according to 1 Glassdoor interviews include:
Phone interview: 33%
Background check: 33%
Personality test: 33%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at RBC (Toronto, ON) in Jun 2016
Interview
I applied online. The process took more than a month. received an email and then she sent me psychological questionnaire with an email of 3 questions about where do you prefer to work, date of availability for training and replacement and languages you can speak, after a week, she called me for phone interview, questions were customer service questions.
I applied online. The process took 4 weeks. I interviewed at RBC (Ottawa, ON) in Jul 2016
Interview
I applied online, after few weeks they gave a phone interview from the HR, I search the job status on the RBC profile, it shows congratulation, HR continuing interesting your background...., then one weeks late, i have a person interview
Interview questions [1]
Question 1
- introduce yourself
- some behaviour questions
- how do you see yourself in 5 years
I applied through an employee referral. I interviewed at RBC (Nassau) in Aug 2012
Interview
It was pretty formal/ relatively routine interview questions. The interview was done over the phone as I was living in one city and applying to work in another. Of course the question of how sure
I was about relocating came up.
Interview questions [1]
Question 1
How would I deal with an irate client who has a query regarding funds missing from their account.