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      RBC

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      Customer Service Representative Interview

      Dec 9, 2017
      Anonymous Interview Candidate
      Halifax, NS
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at RBC (Halifax, NS) in Sep 2017

      Interview

      the interviewer was so friendly and easy to talk to and the questions were expected for me however, i didn't get a replay from them so far but the interview was within the average for me

      Interview questions [1]

      Question 1

      why we should hire you?
      Answer question
      1

      Other Customer Service Representative Interview Reviews for RBC

      Customer Service Representative (CSR) Interview

      Jun 10, 2025
      Anonymous Interview Candidate
      Toronto, ON
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at RBC (Toronto, ON)

      Interview

      It wasnt too bad. pretty entry level. salary not really negotiable. If you come in prepared with expectations around the roll based off of the job description, its pretty standard. It wasnt too bad. pretty entry level. salary not really negotiable. If you come in prepared with expectations around the roll based off of the job description, its pretty standard. It wasnt too bad. pretty entry level. salary not really negotiable. If you come in prepared with expectations around the roll based off of the job description, its pretty standard.

      Interview questions [1]

      Question 1

      what is your 5 year plan
      Answer question

      Customer Service Representative Interview

      May 26, 2025
      Anonymous Interview Candidate
      Winnipeg, MB
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at RBC (Winnipeg, MB)

      Interview

      Good interview! Interesting , they text me and done a good job interview! Scheduled! Ils m’ont envoyé un mail pour me donner un RDV et puis faire un entretien de 30mn

      Interview questions [1]

      Question 1

      Tell me about your self
      Answer question

      Customer Service Representative Interview

      Apr 5, 2025
      Anonymous Interview Candidate
      Vancouver, BC
      Declined offer
      Negative experience
      Easy interview

      Application

      I interviewed at RBC (Vancouver, BC)

      Interview

      normal behavioural question, but hr is so rude before they get all your information, other department is okay, normal behavioural question, normal behavioural question, normal behavioural question, pay is not good

      Interview questions [1]

      Question 1

      normal behavioural question, introduce yourself
      Answer question

      RBC interviews FAQs

      • Customer Service Representative applicants have rated the interview process at RBC with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 90% positive. To compare, the company-average is 64.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 26 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at RBC overall takes an average of 24 days.
      • Common stages of the interview process at RBC as a Customer Service Representative according to 34 Glassdoor interviews include:

        Phone interview:  27%

        One on one interview:  24%

        Background check:  14%

        Personality test:  12%

        Group panel interview:  8%

        Presentation:  5%

        Skills test:  4%

        IQ intelligence test:  4%

        Drug test:  1%

        Other:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Banking Advisor(1296) ;
        2. Client Advisor(821) ;
        3. Analyst(492) ;
        4. Financial Advisor(380) ;
        5. Associate(352) ;
        6. Business Analyst(303) ;
        7. Manager(279) ;
        8. Director(257) ;
        9. Senior Manager(246) ;
        10. Customer Service Representative(231) ;
        11. Software Developer(209) ;
        12. Associate Director(169) ;
        13. Financial Analyst(164) ;
        14. Intern(163) ;
        15. Account Manager(152) .


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    • Jobs at RBC

      69 jobs in United States
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      ·
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      Client Associate/Registered Client Associate
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      ·
      $40K - $70K /yr
      (Employer provided)
      View job
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