I applied through an employee referral. The process took 1 day. I interviewed at RBC (Montreal, QC) in Apr 2017
Interview
As a student with my credentials, I was hired on the spot and essentially walked in with the position. RBC management philosophy passed down to student hires like me is that they need to be flexible with my school hours but they know we tend to be efficient in our work and commited to what we do so that's a plus. Enrollment in an undergrad is a HUGE plus. They love us
Interview questions [1]
Question 1
No deal breakers. Ambition, expectations, where you see yourself in 5 years. Typical questions you would expect.
I applied online. I interviewed at RBC (Toronto, ON)
Interview
The interview process was a generic 3 round process, almost like all other financial institution jobs. The first interview was very general, similar to a pre-screening. The second interview was more technical. The third interview was with higher-up employees and managers.
Interview questions [1]
Question 1
Explain one scenario where you handled a difficult client.
I applied online. The process took 1 week. I interviewed at RBC
Interview
It was just a phone call. I was contacted by one of the lead recruiters who asked me a few behavioral questions before asking me about possible situations and how I would react to them.
Interview questions [1]
Question 1
How would you approach a situation with a difficult client?
How would you deal with a problem on the job
I applied online. The process took 3 months. I interviewed at RBC (Milton, ON) in Mar 2021
Interview
Quick behavioural screening over the phone, 15 minutes. It took a while to move in the hiring process, and the RBC successfactors website doesn't accurately portray the process updates or status.
Interview questions [1]
Question 1
What is an example of a difficult situation that you have encountered in the past?
Operations Agent applicants have rated the interview process at RBC with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.9% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at RBC as a Operations Agent according to 1 Glassdoor interviews include:
Phone interview: 50%
Drug test: 50%
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