Asked written responses in the application. Application was followed up with by automated recording interview questions. Questions were very similar to application questions. Didn’t receive any interview with a hiring manager.
I applied online. The process took 4 weeks. I interviewed at REI (Marlton, NJ) in Feb 2021
Interview
They make you do a video interview which is so impersonal. Then they never gave a response which is disrespectful to applicants time and energy. It is obvious their application system is automated, which means they should have tools in place to respond to candidates - one way or the other!
Interview questions [1]
Question 1
A recent time when you received good customer service?
not bad. 2 rounds of interviews. simple questions and online. questions about retail experience and how to work with others. it was only with one person who was their HR lead. Only have 2 HR people working at store.
Interview questions [1]
Question 1
how did you deal with a difficult situation? STAR.
I applied online. The process took 1+ week. I interviewed at REI (San Luis Obispo, CA) in Jul 2025
Interview
The first stage was completely online. I took the online interview which asked questions and you had 3 minutes to record your answer and submit it; three attempts could be taken. Withdrew application after a few days, so I don't know how the rest of the process is.
Interview questions [1]
Question 1
Why do you want to work at REI and how would you contribute to our team?
