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      Senior Customer Service Associate Interview

      May 9, 2018
      Anonymous Interview Candidate
      Corte Madera, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at RH (Corte Madera, CA) in May 2018

      Interview

      Posting on CRAIGSLIST (May 1, 2018) . May 2, 2018 - Book a phone conversation appt. for next following week Tuesday morning (May 8, 2018) - I thought went well. Then, Recruiter emailed Group Interview Schedule, I chose that same day at 4PM. I wish I had looked up how people reviewed Restoration Hardware in Interviews, I probably would not have made a concerted effort to come to the Interview that same day.

      Interview questions [1]

      Question 1

      What did you learn from your past employment experience regarding customer service?
      1 Answer

      RH interviews FAQs

      • Candidates applying for Senior Customer Service Associate roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at RH overall takes an average of 27 days.
      • Common stages of the interview process at RH as a Senior Customer Service Associate according to 1 Glassdoor interviews include:

        Presentation:  33%

        Group panel interview:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Design Consultant(155) ;
        2. Sales Associate(120) ;
        3. Customer Service Representative(38) ;
        4. Designer(34) ;
        5. Associate Designer(31) ;
        6. Server(29) ;
        7. Design Assistant(27) ;
        8. Interior Design Consultant(23) ;
        9. Interior Designer(21) ;
        10. Part Time Sales Associate(20) ;
        11. Associate(18) ;
        12. Delivery Ambassador(17) ;
        13. Server/Waiter(16) ;
        14. Assistant Manager(15) ;
        15. Associate Gallery Leader(15) .


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    • Jobs at RH

      12 jobs in United States
      Associate, Customer Experience
      Tracy, CA
      ·
      $21 - $27 /hr
      (Employer provided)
      View job
      Associate, Customer Experience, Hospitality
      Corte Madera, CA
      ·
      $21 - $38 /hr
      (Employer provided)
      View job
      Assistant Leader, Customer Experience
      Tracy, CA
      ·
      $29 - $41 /hr
      (Employer provided)
      View job
      Leader, Customer Experience
      Tracy, CA
      ·
      $80K - $109K /yr
      (Employer provided)
      View job
      Assistant Leader, Customer Experience
      Corte Madera, CA
      ·
      $29 - $41 /hr
      (Employer provided)
      View job
      View all Senior Customer Service Associate Jobs