Customer Care Advocate applicants have rated the interview process at RH with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 42.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Advocate roles take an average of 4 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at RH overall takes an average of 27 days.
Common stages of the interview process at RH as a Customer Care Advocate according to 3 Glassdoor interviews include:
One on one interview: 33%
Background check: 22%
Phone interview: 22%
Skills test: 22%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 days. I interviewed at RH (Tracy, CA)
Interview
Application, initial interview, 3 part test, second interview, job offer. The next step is to complete 3-4 training and tests. If all tests are not passed, you will not be officially offered the job. Hands on training is also completed.
Interview questions [1]
Question 1
The customer service portion of the 3 part test was the most difficult as it can be taken as "option based;" however, none of the test was particularly difficult.
I applied online. The process took 5 days. I interviewed at RH (West Jefferson, OH) in Jan 2015
Interview
Dressed professionally, Answered a series of personal questions, where I thought I would be in x amount of years, what were my goals, my position at my last job, etc.
Interview questions [1]
Question 1
What made you interested in being a part of Restoration Hardware? How did you hear about us?
I applied online. The process took 3 days. I interviewed at RH in Feb 2014
Interview
They emailed me an invite. I attended a session to learn more about the company. I did their joke of testing, math, customer service and typing. Was called to interview one on one. Then interviewed with HR Director. She was the best by far.
Interview questions [1]
Question 1
Know their Core Values - she asks a lot about them