I applied through a recruiter. The process took 3 weeks. I interviewed at RH in Dec 2020
Interview
very disorganized, zero communication skills, the toxic environment is very obvious in the interview. no respect whatsoever to the candidate in front of them. my interview was on zoom and all the time my interviewers had her hand inside of her cheast.
Easy to navigate as I felt very comfortable with those who were interviewing me. It was a nice conversation. I was able to connect very well. We talked about the position and they took interest to my personality.
It was quick , 30 minutes. They ask the normal interview questions. They let me know immediately after the interview that they wanted to hire me. They were transparent. And I was greeting with smiles with all the staff.
I applied online. The process took 1 week. I interviewed at RH (Tracy, CA)
Interview
Interview process was pretty concise. Effective communication and basic interview questions were asked. Received an answer almost immediately, was hired on and started the following week. Honestly one of the quickest/best interviews.
Interview questions [1]
Question 1
Tell me about a time where you had a difficult client?
Customer Service Representative applicants have rated the interview process at RH with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 42.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at RH overall takes an average of 27 days.
Common stages of the interview process at RH as a Customer Service Representative according to 12 Glassdoor interviews include:
Phone interview: 18%
One on one interview: 18%
Skills test: 18%
Background check: 11%
Group panel interview: 7%
Drug test: 7%
Personality test: 7%
Presentation: 7%
IQ intelligence test: 4%
Other: 4%
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