Customer Service Representative applicants have rated the interview process at RH with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 42.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at RH overall takes an average of 27 days.
Common stages of the interview process at RH as a Customer Service Representative according to 12 Glassdoor interviews include:
Skills test: 18%
One on one interview: 18%
Phone interview: 18%
Background check: 11%
Group panel interview: 7%
Presentation: 7%
Personality test: 7%
Drug test: 7%
IQ intelligence test: 4%
Other: 4%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at RH (Grand Prairie, TX) in Dec 2014
Interview
The interview process is way too long for 11.00/hr. You'd think I was interviewing for the president of the company. They were about 30 minutes late starting my interview. The testing process took quite a while, but was fairly easy. I was interviewed by three different people. They were snotty and acted as though they were doing me a huge favor by just interviewing me. Their products are far too over priced and ugly if you ask me. They kept referring to their customers as "privileged" people. It was a huge turn off.
Interview questions [1]
Question 1
Tell me a time when...everyone hates these questions.
Easy to navigate as I felt very comfortable with those who were interviewing me. It was a nice conversation. I was able to connect very well. We talked about the position and they took interest to my personality.
It was quick , 30 minutes. They ask the normal interview questions. They let me know immediately after the interview that they wanted to hire me. They were transparent. And I was greeting with smiles with all the staff.
I applied online. The process took 1 week. I interviewed at RH (Tracy, CA)
Interview
Interview process was pretty concise. Effective communication and basic interview questions were asked. Received an answer almost immediately, was hired on and started the following week. Honestly one of the quickest/best interviews.
Interview questions [1]
Question 1
Tell me about a time where you had a difficult client?