Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Rack Room Shoes

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Rack Room Shoes reviews | Rack Room Shoes jobs | Rack Room Shoes salaries | Rack Room Shoes benefits
      Rack Room Shoes interviewsRack Room Shoes Customer Service interviewsRack Room Shoes interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Interview

      Dec 8, 2023
      Anonymous employee
      Aiken, SC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Rack Room Shoes (Aiken, SC) in Jul 2019

      Interview

      It went great. It was my first interview ever and they made me feel very welcomed and prepared. I didn’t feel intimidated by the questions and I enough time was allocated for me to answer each question.

      Interview questions [1]

      Question 1

      What experience do you have that helped prepare you for this job?
      Answer question

      Rack Room Shoes interviews FAQs

      • Customer Service applicants have rated the interview process at Rack Room Shoes with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Rack Room Shoes overall takes an average of 6 days.
      • Common stages of the interview process at Rack Room Shoes as a Customer Service according to 1 Glassdoor interviews include:

        One on one interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(214) ;
        2. Assistant Manager(82) ;
        3. Store Manager(41) ;
        4. Team Lead(30) ;
        5. Retail Sales Associate(24) ;
        6. Manager(14) ;
        7. Manager Trainee(11) ;
        8. Sales Associate/Cashier(11) ;
        9. Lead Assistant Manager(8) ;
        10. Assistant Store Manager(7) ;
        11. Senior Sales Associate(6) ;
        12. Head Cashier(5) ;
        13. Sales(5) ;
        14. Team Leader(5) ;
        15. Cashier(4) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Rack Room Shoes

      1K jobs in United States
      Team Lead
      Las Vegas, NV
      ·
      $35K - $47K /yr
      (Glassdoor est.)
      View job
      Sales Associate - 34025
      Smithfield, NC
      ·
      $10 - $12 /hr
      (Employer provided)
      View job
      Team Lead - 34024
      Collierville, TN
      ·
      $12 - $16 /hr
      (Employer provided)
      View job
      Team Lead - 34020
      Madison, AL
      ·
      $11 - $14 /hr
      (Employer provided)
      View job
      Team Lead - 34023
      North Myrtle Beach, Horry, SC
      ·
      $12 - $16 /hr
      (Employer provided)
      View job
      View all Customer Service Jobs