I applied online. The process took 1 week. I interviewed at Ramp (California City, CA) in Feb 2024
Interview
One way interview with prerecorded questions. You had to record yourself answering all 6 questions. Super impersonal. A day later received an email with no explanation that they were moving onto the next candidate.
Interview questions [1]
Question 1
How to build rapport with customers ?
Tell me about a time you failed ?
Why do you want to work here?
Tell me about your background
How do you handle manger constructive criticism ?
Tell me about a time you provided customer service
It was lengthy. Recruiter kept me well informed. I had roughly 6 interviews including a 45 minute presentation that I spent roughly 20 hours prepping for. Despite positive feedback through the process I was rejected via email with no feedback at the end. Given the amount of time I had invested I would have liked to hear at least a little more about why.
I applied through a recruiter. I interviewed at Ramp
Interview
It felt chaotic, the interviewers showed up late to the 3rd round interview which was a role play. It was a 30 minute call which they were 10 minutes late to and I was still expected to hit all the metrics outlined.
Interview questions [1]
Question 1
Describe how you handled your most difficult customer interaction.
Recruiter interview so far and meeting with hiring manager tomorrow. So far the recruiter was upfront with me about which role should thinks I can get. we will see what happens next