Easily the worst interview process I've encountered, and almost entirely because of an HR recruiter's unprofessional conduct. I wish I had listened to the recent negative reviews on the company's interview process here and not wasted my time applying for the position.
Judging by the reviews citing poor experiences with the HR recruiter, I suspect it may be the same person that people are having issues with.
Here are some highlights I experienced:
- Recruiter contacted me asking for a 30-minute phone interview. I provided various times through that week and the next. No response from the recruiter despite me sending a second email a few days after. (Every other recruiter I've communicated with at this stage responds within 1 or 2 days.)
- Without warning, 1 week after I first hear from the recruiter, she emails me saying she will call me the next day.
- Recruiter calls me more than 15 minutes late. She then tells me she can only talk for 15 minutes instead of 30.
- Recruiter asks some basic questions about my qualifications - information that is on my resume. I answer her questions anyway, and midway she interjects that she has not read my resume.
- Recruiter asks me about relocating to the Bay Area for the position, then goes off on a tangent about how expensive it is living there, as if she was trying to discourage me from the position.
- Recruiter asks me to send her additional application documents. When I told her that I had submitted them as part of the application process, but that I will email them to her as well, she said she actually has them after all.
- Recruiter tells me the hiring managers are busy people who will only consider candidates who meet specific criteria and that I have to send her written statements proving my eligibility. She then proceeds to verbally recite said lengthy criteria, as if expecting me to write them down then and there.
- Fortunately, I recognized her lengthy recital as repetitions of points highlighted in the job post. Coincidentally, I had addressed those exact criteria in my application documents, and had already showed how I met those criteria. I point this out to her, but she said she had not gone through my documents and that I need to send her written statements anyway showing my eligibility.
- She then tells me she has to end the phone call, but that she wants to continue the conversation later. She tells me to resend my application documents to her, the written statements she requested, and suitable times to continue the phone interview.
- I send her everything she requested. But never hear from her again.
Frankly, I found this experience so negative, a ridiculous waste of my time, and such an unprofessional lack of courtesy for job candidates, especially for the type of corporate position that I applied for, that I've written off the company completely.
If the management is reading this, I strongly urge you to examine other recent interview reviews and investigate the matter. It's one thing to have a gatekeeper - it's another thing to have that gatekeeper act so unprofessional that good talent is frustrated and kept out such that company image is actually affected.