Customer Service Representative applicants have rated the interview process at Reckitt with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 67.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 26 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Reckitt overall takes an average of 24 days.
Common stages of the interview process at Reckitt as a Customer Service Representative according to 4 Glassdoor interviews include:
Phone interview: 17%
One on one interview: 17%
Skills test: 17%
Group panel interview: 8%
IQ intelligence test: 8%
Background check: 8%
Drug test: 8%
Presentation: 8%
Personality test: 8%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Reckitt (Sydney)
Interview
Process is very detailed and they really take the time to ask you all details of your previous roles. 2 rounds of interview with different mangement levels. Many behavioural questions were asked. Deails of day to day activities in previous roles. Whether you can work well within a team n how.
Interview questions [1]
Question 1
How did you influence a process change at work and how did you convince others to agree to this change.
Classical recruiting process with HR phone screening and interview with the hiring manager, with a really good follow-up during the recruitment process. The questions went from previous experience, technical capabilities and communication in different languages.
Interview questions [1]
Question 1
How do you prioritize tasks when you have multiple customer requests?
I applied through college or university. The process took 3 weeks. I interviewed at Reckitt (Karāchi)
Interview
Lengthy and time-consuming but is worthwhile even if you are not selected. They test your knowledge with respect to your educational background and how you will be able to utilize it in the real word/ practically.
I applied through an employee referral. The process took 4 weeks. I interviewed at Reckitt (Cairo, Cairo Governorate) in Mar 2022
Interview
All the interview on Microsoft teams
First was scanning my work and experience with HR
Second was with my future manager
Third with HR manager , supply manager & customer service head
Fourth was an assessment test